FAQ

Frequently asked questions

Direct answers about the product scope, audit workflow, credits, data, and limits of AI-generated analysis.

Product

What does AEO mean here?: AEO means Answer Engine Optimization: improving the clarity, structure, discoverability, and trust evidence that answer engines can retrieve from a public website. It does not mean Authorized Economic Operator certification.
Which websites are the best fit?: Public SaaS, product marketing, and company websites are the current primary fit. Private applications, marketplaces, communities, and large content platforms may need broader analysis than this workflow provides.
Does a high score guarantee AI citations?: No. The score reflects observed website signals. It does not guarantee rankings, citations, traffic, recommendations, or behavior from any external model.

Do credits expire?: No. Purchased credits do not expire under the current policy.
What happens when a run fails?: Eligible failed runs are automatically returned when the paid workflow does not complete. Completed reports normally count as used even when you disagree with a recommendation.
How are AI Visibility scans charged?: Usage is based on the number of selected models and is shown in the workflow before submission.

What should I submit?: Only submit public sites you own, operate, represent, or are authorized to assess. Do not submit private systems or confidential third-party content.
Can AI recommendations be wrong?: Yes. Reports may contain automated analysis and model-generated language. Review evidence and validate every change before relying on it.